RMR Trends

Professional Monitoring Monthly Fee Trend (2008 - 2018)

Professional Monitoring Security Systems with Interactive Service (2008 - 2018)

Professional Monitoring Monthly Fees for National Providers (2008 - 2017)

Incremental RMR for Add-on Services (Q2/18)

Basic Professional Monitoring Service Trend (2014 - 2018)

Professionally Monitored Security Systems with Home Controls (2008 - 2018)

Monthly Fee for New Professional Monitoring Accounts (2008 - 2018)

Monthly Fee for New Professional Monitoring Accounts by Channel (2009 - 2017)

Incremental RMR for Add-on Services among New Customers (Q2/18)

New Professional Monitoring Security Systems with Interactive Service (2008 - 2018)

New Professional Monitoring Security Systems with Home Control (2008 - 2018)

Desired Home Control Capabilities of a New Security System (Q1/18)

Preferred Payment Method for Home Control Capabilities (Q1/18)

Preferred Payment Method for a Package of All Home Control Capabilities by Demographics (Q2/18)

Add-on Service Capabilities

Desired Capabilities of Cyber Security Service (Q2/18)

Desired Capabilities of Video Verification (Q2/18)

Desired Locations to Use Videos Verification Service (Q2/18)

Desired Capabilities of Personal Emergency Response Service (Q2/18)

Desired Capabilities of Vehicle Monitoring Service (Q2/18)

Desired Items for Smart Tag Tracking Service (Q2/18)

Desired Capabilities of Independent Living Assistant Service (Q2/18)

Interest in Add-on Services

Interest in Add-Ons for Home Security Systems (Q2/18)

High Interest in Add-Ons for Home Security Systems by Demographics (Q2/18)

Interest in Add-Ons for Home Security Systems by Installation Method (Q2/18)

Interest in Add-Ons for Home Security Systems by Subscription Duration (Q2/18)

Interest in Add-Ons for Home Security Systems by Likelihood of Recommending (Q2/18)

Pricing for Add-on Services

Willingness to Pay Monthly Fee for Home Security System Add-Ons (Q2/18)

Willingness to Pay for Add-On Services by Demographics (Q2/18)

Willingness to Pay for Add-On Services by Installation Method (Q2/18)

Willingness to Pay for Add-On Services by Subscription Duration (Q2/18)

Willingness to Pay for Add-On Services by Likelihood of Recommending (Q2/18)

PERS Market

Personal Emergency Response System Adoption (Q2/18)

Personal Emergency Response System Devices (Q2/18)

Personal Emergency Response System Services (Q2/18)

Interest in Home Independent Living Features for Family Member (Q2/18)

High Interest in Home Independent Living Services among Caregivers (Q2/18)

High Interest in Home Independent Living Services by Health Conditions of Family Members (Q2/18)

High Interest in Home Independent Living Services by Anticipated Health Conditions of Family Members (Q2/18)

High Interest in Home Independent Living Services by Living Conditions of Family Members (Q2/18)

High Interest in Home Independent Living Services by Caregiving Time Segment (Q2/18)