Download Table of Contents (PDF)
1.0 Report Summary
1.1 Purpose of Report
1.2 Key Questions Addressed by this Research
1.3 Research Approach/Sources
2.0 Purchase Support
2.1 Device Purchases
2.2 Purchase Challenges
2.3 Purchase Consultation Services
2.4 Purchase Support Solutions
3.0 Setup and Installation
3.1 Setup and Installation Challenges
3.2 Setup and Installation Services
3.3 Setup and Installation Solutions
4.0 Device Ownership and Ongoing Support
4.1 Ongoing Device Challenges
4.2 Ongoing Support Services
4.3 Ongoing Support Solutions
5.0 Consumer Tech Support Forecasts
5.1 Setup and Installation Services
5.2 One-Time Support Services
5.3 Subscriptions Support Services
5.4 Total Revenue
6.0 Implications and Recommendations
7.0 Appendix
7.1 Glossary
7.2 Index
7.3 Image Sources
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Parks Associates has made every reasonable effort to ensure that all information in this report is correct. We assume no responsibility for any inadvertent errors.