Providing market intelligence for more than 35 years

Support Services

Q3 2024

White Paper

Turmoil in the Smart Home: The Impact on User Experience

This white paper identifies the issues that consumers face when seeking support for technical issues, including the resolution process and support experience. As the complexity and competition in the smart home market grows, companies can differentiate through the support services, and the overall experience.

 

Purchase
Newsletter

The Parks Points Newsletter Features All Aspects Of Our Research, Including Smart Home, Iot Devices, Entertainment And Digital Media, Security, Energy, Health, And Consumer Data.