Consumer Analytics: CE Devices

Key Questions Answered

Executive Summary

Industry Insight

Total Average Number of Connected Devices Per US BB HH

Impact of COVID-19 on Service Usage (Q1/20)

Self-Reported Download Speed of Home Broadband Service (2015 - 2019)

Home Networking Device Ownership (2019 - 2020)

Home Networking Device Purchase Intention by Segments (Q1/20)

Technical Issues Experienced with Wi-Fi Network (2019 - 2020)

Connected Device Demand on the Home Network

Adoption of Consumer Electronics Products (Q1/20)

Adoption of Smart Home Products (Q4/19)

Smart Home Device Ownership (2014 - 2019)

Adoption of Connected Health Products (Q2/20)

Total Average Number of Connected Devices Per US BB HH

Consumer Demand for Streaming Video Services

Penetration of Major US Video Services (Q1/20)

Number of OTT Service Subscriptions (2014 - 2020)

Average Number of Hours Spent Weekly on Digital Media Activities (2018-2020)

Home Networking Device Ownership by OTT Service Subscription (Q1/20)

Home Networking Device Purchase Intention by Usage of Service (Q1/20)

Home Networking Device Purchase Intention by Increased Usage of Home Service (Q1/20)

Home Networking Device Purchase Intention by Gaming Platforms (Q1/20)

Home Networking Device Purchase Intention by Gaming Platforms (Q1/20)

COVID-19 Impact: Home Network Reliance and Consumer Demand for Streaming Video Services

Personal Lifestyle Habits During COVID-19 (Q2/20)

The New Normal Places New Demands on Home Networks

Impact of COVID-19 on Service Usage (Q1/20)

Increased Usage of Service Due to COVID - 19 by Number of Connected CE Device Owned (Q1/20)

Number of OTT Service Subscriptions (2014 - 2020)

Increased Usage of Home Service by Video Service Type (Q1/20)

Broadband Service Demand

Self-Reported Download Speed of Home Broadband Service (2015 - 2019)

Download Speed of Home Broadband by Service Provider (Q3/19)

Average ARPU for Stand-Alone Internet Service by Broadband Speed (Q3/19)

Home Networking Devices Demand & Purchasing

Home Networking Device Ownership (2019 - 2020)

Home Networking Device Ownership by Number of Connected CE Devices Owned (Q1/20)

Home Networking Device Ownership by Smart Home Ownership Segment (Q1/20)

Network Device Ownership by Technology Adoption Segments (Q1/20)

Home Network Router Purchase Channel (Q1/20)

Demographic Breakdown of Home Network Router Purchase Channels (Q1/20)

Housing Profile of Home Network Router Purchase Channels (Q1/20)

Home Network Router Purchase Channel by Segments (Q1/20)

Reasons of Purchasing Home Network Router via Retail Channels (Q1/20)

Home Networking Device Purchased in Last 12 Months (2019 - 2020)

Networking Devices: Top Five Brands Purchased (2018 - 2020)

Networking Device: Reason of Purchase (2018 - 2020)

Networking Devices: Purchase Channel for Recent Purchasers (2019 - 2020)

Networking Devices: Purchase Process for Recent Purchasers (2019 - 2020)

Purchase Intention of Computing & Networking Devices (2013 - 2020)

Purchase Intention of Connected Audio & Video Devices (2013 - 2020)

Home Networking Device Purchase Intention by Segments (Q1/20)

Home Networking Device Purchase Intention by Remote Working Segments (Q1/20)

Home Networking Device Purchase Intention by Numbers of Connected CE Devices Owned (Q1/20)

Demographic Breakdown of Networking Device Intenders (Q1/20)

Housing Profile of Networking Device Intenders (Q1/20)

Consumer Interest in Advanced Router Features

High Interest in Router Features (Q1/20)

High Interest in Router Features by Segments (Q1/20)

High Interest in Router Features by Remote Working Segments (Q1/20)

High Interest in Security-Related Router Feature by Numbers of Connected CE Devices Owned (Q1/20)

High Interest in Router Feature by Numbers of Connected CE Devices Owned (Q1/20)

High Interest in Router Feature by Interest in Cloud Gaming Services (Q1/20)

High Interest in Router Features by Purchase Channels (Q1/20)

Payment Preference for Router Features (Q1/20)

Home Networking User Experience

Technical Issues Experienced with Wi-Fi Network (2019 - 2020)

Technical Issues Experienced with Wi-Fi Network by Segments (Q1/20)

Technical Issues Experienced with Wi-Fi Network by Remote Working Segments (Q1/20)

Numbers of Technical Issues with Home Wi-Fi by Numbers of Connected CE Device Owned (Q1/20)

Technical Issues Experienced with Wi-Fi by Router Purchase Channel (Q1/20)

Actions Taken to Troubleshoot Wi-Fi Problems (Q1/20)

Actions Taken to Troubleshoot Wi-Fi Problems by Router Purchase Channel (Q1/20)

Satisfaction with Home Networking Devices (Q1/20)

High Satisfaction with Home Networking Devices by Router Purchase Channel (Q1/20)

Emerging 5G Fixed-Wireless Broadband Interest

Appeal of 5G Fixed Wireless Internet (Q1/20)

Appeal of 5G Wireless Internet by Segments (Q1/20)

Appeal of 5G Wireless Internet by Remote Working Segments (Q1/20)

Appeal of 5G Mobile Internet Router (Q1/20)

Demographic Breakdown of those Rating Specified 5G Internet Services Very Appealing (Q1/20)

Housing Profile of those Rating Specified 5G Internet Services Very Appealing (Q1/20)

Purchase Channel for 5G Internet Router (Q1/20)