Home Services Dashboard Q3 2024

The Home Services Dashboard visualizes the most important metrics informing the strategic decision making of companies providing communications services to the home.

Consumer Insights Dashboards present survey-based consumer research that tracks the movement of foundational market metrics, such as product or service adoption, household spending intentions, churn, and key tracking metrics on leading industry players.

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Industry Benchmarks
  Internet Adoption in US Households
  Home Service Subscription
  Adoption of Standalone vs. Bundled Services
  Adoption of Home Service Packages
  Adoption of Mobile and Internet Bundles
  ARPU of Total Home Services
  ARPU of Standalone Home Service
  ARPU of Bundled Home Service
  ARPU of Most Common Home Service Packages

Home Service Provider NPS
  Net Promoter Score by Sector – Trending (2019-2024)
  Net Promoter Score of Home Service Providers
  Net Promoter Score of Home Internet Providers’ Services
  Net Promoter Score of Home Phone Providers’ Services
  Net Promoter Score of Mobile Providers’ Services
  Net Promoter Score of Traditional Pay-TV Providers’ Services
  Net Promoter Score of Professional Security System Monitoring Providers

Broadband Close-Up
Market Share of Top Ten Residential Home Internet Providers
Residential Fiber and Fixed Wireless Trends: AT&T, Verizon, T-Mobile

Appendix

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Smart Home: Products And Services

Consumer Electronics And Entertainment

Broadband And Mobility

Connected Health And Wellness

MDU / Multifamily

SMB

Strategic Consulting Unit

Research Services

Primary Research

Event

Analyst Insights

Media

About Parks Associates

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