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Executive Summary
Key Findings: Top Pain Points Among MDUs
Key Findings: Technology Adoption
Key Findings: Market Evolution and Business Priorities
IoT in the Multifamily Industry
Top Drivers of IoT Adoption for MDUs
Technologies Used and NPS Among Property Managers, on Their Largest Property
Usage of App & Website Portal by MDU Residents
Smart Apartment Applications: Unified or Separate?
MDU Roadmaps: What’s Coming, What’s Next
Understanding Multifamily Pain Points
Top Concerns of MDUs
Common Pain Points in Deployment
Addressing Deployment Pain Points
Common Pain Points in Operations
Solutions
Networking in Multifamily Properties
Cybersecurity and Data Privacy Challenges
Technology Enabling New Use Cases
Property Differentiators for Future Home Among MDU Residents
Self-Reported Adoption of In-Unit Property-Provided Devices by MDU Residents
Managed Wi-Fi and Managed Bulk Wi-Fi
Access Control
Utility management and disaster prevention solutions
Predictive and preventative maintenance
Other Emerging Use Cases
Market Leading Vendors
Priorities When Choosing Vendors of Internet-Connected Devices
Smart Apartment Aggregator Platforms
Managed Wi-Fi Providers – MDU Specialists
Access Control Solutions
MDU Market Sizing
Apartments by Units in Structure (#M Units)
Condos by Units in Structure (#M Units)
Apartment by Building Types (#M Units)
Condos by Building Types (#M Units)
Amenities and Features Provided by Community
Apartment Residential Units with Smart Amenities
Appendix