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Q3 2024

Quantified Consumer

Battle of the Platforms: Assessing Connected TV Ecosystems

Streaming is now the dominant mode of video consumption, making connected TV platforms the new power players in entertainment. Roku, Amazon, Samsung, Google, Vizio, LG, and others control the user experience of TV-based streaming and generate subscription and advertising revenues from their positions in video distribution.

This study examines the various connected TV (CTV) platforms on the market today. It identifies sentiments such as brand loyalty, perception of value, ease of use, and willingness to recommend to others. It also examines the operating system and device ecosystem as purchase factors for smart TVs and streaming media players.

Drawing from Parks Associates’ Q1 2024 survey of 8,000 U.S. internet households, the data used in this study is demographically representative of US internet households, with quotas for age, income, gender, and educational attainment.

Key questions addressed:
  1. What does the competitive landscape look like for the connected TV market?
  2. What are the most important features that consumers look for when shopping for a new connected TV device?
  3. How important is ecosystem compatibility to consumers when purchasing a new connected TV device?
  4. How do brand and ecosystem perceptions factor into consumer choice of connected TV devices?
  5. Is there consumer interest in IoT compatibility and integration to the TV, such as with smart home devices?
Purchase

Download Table of Contents (PDF)

Executive Summary

Smart TV and Streaming Media Player Adoption Trends

Attitude Towards Connected TV Ecosystems

Most-Used Connected TV (CTV) Platform in Home

Free Ad-Based Video Services Usage by Primary Connected TV Platform

Top 5 Important Features Considered for Future Smart TV Purchases

Top Reasons for Smart Steaming Media Player Brand Preference

Smart TV and Streaming Media Player Adoption and Use

Trends in Adoption of Consumer Electronics Products

Primary Streaming Video Device

Total Average Video Consumption by Platforms

Brand of Most-Used Smart TV in the Home

OS of the Most-Used Smart TV in the Home

Brand of Most Used Streaming Media Player

Brand of the Most Used Streaming Media Player in the Home

Primary Connected TV Platform

Most Frequently Used TV-Connected Device for Gaming

Perceptions of Primary CTV Platforms

Attitudes Towards Video Services by Primary Connected TV Platform

Average Number of OTT Service Subscribed by Primary Connected TV Platform

Average Monthly Spending on OTT Services by Primary Connected TV Platform

OTT Video Service Model Usage by Primary Connected TV Platform

Free Ad-Based Video Services Usage by Primary Connected TV Platform

Social/User Generated Content Platform Usage by Primary Connected TV Platform

Brand Perceptions

Consumer Brand Perceptions

Attitude Towards Connected TV Ecosystems

Agree with Ecosystem Integration for Video Devices by Age

Attitudes Toward Connected TV Ecosystems by Most Used Smart TV OS

Attitudes Toward Connected TV Ecosystems by Most Used Streaming Media Player OS

Familiarity of TV Technologies and Features

Familiarity with Smart TV Features by Most Used Smart TV OS

Smart TV and Streaming Media Player Purchases

Consumer Electronics Products Purchased in the Last 6 Months

Consumer Electronics Devices Purchase Intention

Top Brands of Smart TV Purchased or Received

Top Brands of Streaming Media Player Purchased or Received

Demographic Breakdown of Connected TV Device Users

Purchase Drivers: Smart TVs and Streaming Media Players

Top 5 Important Features Considered for Future Smart TV Purchases

Top 5 Important Features Considered for Smart TV Purchases

Platforms Used to Control Smart Home Device

Most Used Platform Used to Control Smart Home Devices

Top Reasons for Smart TV Brand Preference

Top Reasons for Smart TV Brand Preference by Smart TV OS Adoption

Top Reasons for Smart Steaming Media Player Brand Preference

Top Reasons for Smart Steaming Media Player Brand Preference by Streaming Media Player Brand

Important Features Impacting Smart TV Purchase Decision, Trending

Important Features Impacting Smart TV Purchase Decision by Smart TV OS Adoption

Satisfaction

Consumer Electronics Devices: Net Promoter Score

Net Promoter Score for Consumer Electronics Devices by Major Brands

Satisfaction Level of Features on Primary Connected Devices

Satisfaction Level of Features by Primary Connected Devices

Appendix

Published By Parks Associates

Copyright 2024 Parks Associates | Addison, Texas 75001
All rights reserved. No part of this document may be reproducted, in any form or by any means, without permission in writing from the publisher.  Printed in the United States of America.

Disclaimer: Park Associates has bade every reasonable effort to ensure that all information in this document is correct.  We assume no reponsibility for any inadvertent errors.

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